How do I begin using Bip?

Take a look at our Getting Started page!

Are there any minimum fees when using Bip?

No! You only pay for each domain that you have. Any domains that you're not using can be deleted at any time.

How do I deploy my website?

You'll need our CLI tool to deploy your website. Take a look at our Getting Started page for installation instructions.

Can I deploy a new version of my website with no downtime?

Yes! Bip supports zero downtime deployments. When you upload a new version of your website, traffic is not switched to the new version until the deployment has completed successfully and all files are in place.

Does Bip support pretty URLs?

Yes! If you have a page called about.html in the root of your domain, it will also be accessible at https://yourdomain.bip.sh/about, without the file extension.

How do I create a catch-all page?

If your website is a Single Page Application (SPA), you may want to redirect all URLs to it to correctly handle routing.

Create a new file in the root of your project called 200.html, and include your SPA inside of it. Now deploy your changes.

Now, all page URLs under your domain will load your SPA.

How can I use my own domain with Bip?

Domains with Bip Plus can add another domain as an alias, meaning you can use your .com, .net or other domains with Bip. Click here to visit our knowledgebase article with instructions on how to setup a domain alias.

How can I add password protection to my domain/website?

Domains with Bip Plus can add password protection to prevent unwanted access. Click here to visit our knowledgebase article with instructions on how to setup password protection.

How many domains/sites can I create?

You can create up to 25 domains. Need more? Contact us.

What's the maximum deployment size?

Your project when zipped must not exceed 50MB if your domain is on the Standard plan, or 100MB if your domain is on the Plus plan.

What's the maximum filesize for deployed files?

The maximum filesize is 10MB.

How many files can I have in a deployment?

You can have up to 10,000 files in a deployment.

What is Bip LFS?

Bip Large File Storage (LFS) is a large file storage service for Bip websites. Using LFS, you can upload large assets like images and videos to your Bip website. Visit our docs our docs to get started.

How to I upload files to Bip LFS?

LFS files are stored in a folder called _lfs in your project, and are synced automatically when you make a deployment with Bip CLI. Click here to visit our docs with further instructions.

Are all LFS files uploaded each time I make a deployment?

When you deploy your website via Bip CLI, only new or modified files in your _lfs folder are uploaded.

How do I access files stored in LFS on my website?

Simply access them inside the LFS folder, relative to the root of your domain, e.g. <img src="/_lfs/myimage.jpg">

What's the maximum file size for files uploaded to Bip LFS?

The maximum file size for LFS files is 1GB if your domain is on the Standard plan, or 2GB if your domain is on the Plus plan.

What's the maximum storage limit?

This is listed for each of our plans on our pricing page.

Do I have to pay extra for LFS?

Bip LFS is included with all of our plans.

How do I create an account?

You can create a Bip account via our CLI tool. Take a look at our Getting Started page for installation instructions.

How can I upgrade/change my domain's plan?

You can do this easily via Bip CLI. Click here to visit our knowledgebase article with further instructions.

How am I billed for domains?

Domains are billed upfront. If you delete a domain before the end of your billing cycle, you will not be refunded for the unused time.

Am I tied into a long term contract when creating a domain?

Domains are billed on a monthly basis and there are no long term contracts. You can delete your domains at any time.

Can I get a student discount?

Yes! We offer students a 30% discount on every domain you have with us, up to a maximum of 4 years.

How do I get the student discount?

Simply use your student email address during signup, and we'll apply the discount to your account automatically.

Who qualifies for the student discount?

Anyone who is a current student at an educational institution, and has a .edu, .ac.uk or .sch.uk email address.

If your email address isn't listed and you think you qualify, please get in touch.

How do I maintain my student discount?

To keep your student discount, you must login to Bip at least once a year. If you don't login at least once within the last 365 days, you'll receive an email notifying you that your subscriptions have reverted to the standard pricing.

If this happens, don't worry, you can easily get your discount pricing back. Simply login again with your student email address and your discount will be restored.

How long can I keep my student discount?

You can keep your discount while you're a current student, up to a maximum of 4 years.

Do you offer support?

Yes! You can contact us at any time here.